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Billing, cancellation, and refunds

How the $29/month family plan is charged and how to cancel.

  1. The family plan is $29/month per family. You add a card at checkout and the first charge happens right away; payment is required before workspace access, and there is no free trial.
  2. Your card is charged again each month on the renewal date. Cancel anytime from Plan & billing; cancelling stops the next renewal and you keep access through the end of the paid period.
  3. No prorated refunds are offered for partial months. Billing errors are corrected, and first-month goodwill refunds are discretionary — ask support within 30 days of your first charge.
  4. Each billing month includes 75 AI drafts. When the allowance is used, AI requests pause until the next billing month — there are no automatic AI overages. Tax is not added at checkout while sales-tax collection remains off.

Still stuck? Contact support.