HomeLearnGrow
Support and contact
Last updated: September 2, 2026.
HomeLearnGrow is operated by Kimlay Ventures LLC, a Pennsylvania limited liability company doing business as HomeLearnGrow. Use the contact routes below. See also the Privacy Policy and Terms of Use.
Contact routes
- Support: support@homelearngrow.com
- Privacy requests: privacy@homelearngrow.com
- Security reports: security@homelearngrow.com
- Legal: legal@homelearngrow.com
- Mailing address: 501 E Main St, Suite D, Palmyra, PA 17078
Support runs during US business hours — we usually reply within a few business days (HomeLearnGrow is founder-operated). Privacy requests are acknowledged within 5 business days and completed within 30 days. Security reports are triaged immediately on receipt.
What support can help with
HomeLearnGrow support can help with access, billing, and how the planner and records tools work. The service is not for emergencies or urgent child safety, medical, legal, or educational decisions.
For billing issues, include only the account email and a brief description. Do not email card details. Refunds are not automatic; each request is reviewed individually and must follow applicable law.
Keep private details out of email
Do not put child names, uploaded work, private report links, passwords, payment details, medical information, legal documents, or other sensitive details in an email subject line. Do not send passwords or payment-card details by email.
How we handle your request
- We verify account ownership before discussing a family workspace.
- We request only the minimum information needed to resolve an issue.
- Suspected security incidents go to security@homelearngrow.com and are triaged immediately.